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I bought a pass but cannot find my passcode

Your passcode is usually available shortly after your purchase. First, check:

  • My Passes after logging in to your Hussle account;

  • the Hussle app;

  • your order-confirmation email;

  • and your junk or spam folder.

Your pass is connected to the Hussle account used when the purchase was completed.

If you know your Hussle account email

  • Log in using that email address and open My Passes.

  • Make sure you are logging in to the same account used during checkout.

If you do not know which email address was used

Hussle Support will need to locate the purchase and identify the account connected to it. Please provide:

  • the date of purchase;

  • the amount paid;

  • your phone number

Do not share your full card number, password or other sensitive payment information.

Apple Hide My Email

If you deliberately used Apple’s Hide My Email feature when creating or accessing your Hussle account, the account may be connected to an Apple private relay email address.

  • Check your Apple account settings or forwarded emails to identify the relay address used.

  • Do not assume that using Apple Pay automatically means Hide My Email was used.

Still cannot find the pass?

Contact Hussle Support so the team can locate the purchase and review the account.

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