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How to activate the AXA offer

Eligible AXA members can receive 40% off a Hussle Monthly+ Pass.

The offer must be activated through the dedicated AXA and Hussle activation page. Do not start the activation through the standard Hussle website or the Hussle app.

How to activate the AXA offer

  1. Open the dedicated AXA and Hussle activation page from your AXA benefit communications. You can also check:

  2. Select Apply my discount.

  3. Search for the venue you expect to use most often.

  4. Review the venue profile carefully, including the facilities and activities available through Hussle, as these vary by venue.

  5. Add the eligible Monthly+ Pass to your basket.

  6. Create a Hussle account, or log in to your existing account.

  7. Add your payment details.

  8. Complete the health declaration.

  9. Complete checkout.

Before purchasing, make sure your Hussle account includes the required details, such as your mobile number, date of birth and emergency contact information.

Existing Hussle customers should log in using the email address linked to their account before purchasing.

What the offer includes

Eligible AXA members receive 40% off the price of a Hussle Monthly+ Pass.

For example, a Monthly+ Pass priced at £72 would cost £43.20 after the discount.

The Monthly+ Pass gives you access to:

  • your selected venue, and

  • other included Hussle venues offering a Monthly+ Pass at the same monthly price or lower.

For example, if your selected venue costs £50 per month, your pass may also include other eligible venues priced at £50 per month or less.

The facilities and activities included can vary between venues. Check the relevant venue profile before purchasing or visiting.

Minimum commitment

Monthly+ Passes purchased through the AXA offer have a three-month minimum commitment period.

After the minimum period, you can cancel or pause the pass in line with the applicable offer terms.

The Monthly+ Pass is a Hussle pass and is not the same as a direct membership with the gym.

Who is eligible?

The AXA offer is available to insured AXA members.

The following people may also be eligible for their own 40% discount, provided they are included in the AXA healthcare scheme:

  • a partner,

  • a spouse,

  • or a direct dependant aged 16 or over.

Each eligible person must:

  • create their own Hussle account,

  • activate the offer through the AXA landing page,

  • and purchase their own Monthly+ Pass.

Do not add a second Monthly+ Pass to the same Hussle account, as this may cause errors or incorrect charges.

Proof of eligibility

Customers should bring:

  • photographic ID, and

  • proof of their AXA healthcare scheme or insurance policy.

Some venues may ask to see this information to confirm eligibility.

Which venues are included?

After purchasing the Monthly+ Pass, you can check your included venues by going to My Passes in your Hussle account.

The included venue list updates automatically based on venue pricing. As prices can change, check My Passes before visiting a venue.

A venue appearing on Hussle does not automatically mean it is included in every AXA Monthly+ Pass. The included venues depend on the price of the pass purchased.

Check-in

When visiting a venue:

  1. Open your active pass in your Hussle account or app.

  2. Show your passcode at reception.

  3. The venue team will redeem the passcode to record your visit.

  4. Show photographic ID or proof of AXA eligibility if requested.

There are no joining fees when purchasing the pass through Hussle.

Troubleshooting the AXA discount

Do not apply another offer, voucher or discount to the same account. This may invalidate the AXA offer or affect the renewal price.

If the AXA discount is not being applied:

  1. Return to the dedicated AXA and Hussle activation page.

  2. Select Apply my discount again.

  3. Make sure you are logged in using the email address linked to your Hussle account.

  4. Check that all required account details have been completed.

  5. Confirm that the correct AXA offer is linked to the account.

  6. Try the purchase again.

If the issue continues, the Support team will need to review the offer and account setup.

Renewals and failed payments

A renewal reminder is sent 14 days before the next payment is taken. Check this email to review the upcoming renewal price.

If a renewal payment fails, Hussle will normally attempt to collect the payment twice and will send an email after each attempt. If payment cannot be collected after both attempts:

  • the pass will be suspended,

  • the customer will need to purchase a new pass,

  • and they may need to activate the AXA offer again.

Important restrictions

  • The offer applies only to eligible Hussle Monthly+ Passes.

  • It cannot be applied to a membership purchased directly from a gym.

  • The offer cannot be combined with another Hussle offer, voucher or discount.

  • Each eligible person must use their own Hussle account and pass.

  • The AXA activation process must begin through the dedicated AXA and Hussle landing page.

  • The offer includes a three-month minimum commitment period.

Frequently asked questions

How long is the AXA discount valid?

The offer is not described as a limited-time promotion. It remains available while the customer maintains an active eligible AXA healthcare policy.

Can I use the offer again after taking a break?

Yes. If you remain eligible, you can activate and use the AXA offer again after a break.

Can I add a family member to my pass?

No. An eligible partner, spouse or dependant must create their own Hussle account and activate their own offer through the AXA landing page.

Do not purchase a second Monthly+ Pass through the same Hussle account.

Can I use the offer for a direct gym membership?

No. The AXA discount applies to an eligible Hussle Monthly+ Pass. It cannot be applied to a membership purchased directly from a gym.

Can I see which gyms are included before purchasing?

The venue profile shows the available pass options and venue information. After purchasing, the full list of venues included in your Monthly+ Pass is shown in My Passes.

Can I cancel during the first three months?

The AXA Monthly+ Pass includes a three-month minimum commitment period. Cancellation and pause options apply after that minimum period, in line with the relevant offer terms.


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