We encourage you to provide feedback on Venue Providers. You will receive bonus credit with the value that we might change from time to time but will be made clear to you on the Feedback section in your account. Bonus credit will be valid on your account for 30 days from receipt.
For your feedback to be “Approved Feedback” it should be useful, original and inoffensive. It should also be submitted within a month of the visit to the venue. If it does not meet this standard, the feedback may be rejected and will not be counted towards your bonus credit. If your feedback has been rejected you will be notified by email.
There is a limit of one review per day. In avoidance of doubt, if multiple feedback is left for sessions attended on the same day (no matter if it is the same or different venues) then only one feedback will be counted towards your bonus credit. The other feedback(s) will be rejected.
We will process your feedback reasonably quickly but we will have to notify our Partner Venues of your feedback and give them a chance to review it before uploading it to the website. Your opportunities to leave feedback are dictated by your Pass type and you will be notified via your Hussle account when you are able to leave feedback.