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How to activate and use a Hussle Monthly+ Pass through IWG

The Hussle Monthly+ Pass, offered through IWG, provides access to a wide range of gyms. This guide explains how to activate your pass, validate eligibility, troubleshoot common issues, and prepare your account for future use.

Overview of the Hussle Monthly+ Pass

The Monthly+ Pass allows you to access your chosen gym and other gyms offering passes at the same or lower price. Passes are auto-renewable, and you can manage renewal details in the "My Passes" section of your Hussle account.

Steps to activate your pass

Follow these steps to activate your Hussle Monthly+ Pass through IWG:

  1. Go to the dedicated IWG landing page and click “Validate” to continue.

  2. Enter your IWG company account number to confirm your eligibility. Eligibility usually requires an IWG contract of six months or longer, and activation may take up to 30 days after signing or renewing your contract.

  3. Search for and select your preferred gym. Then choose the IWG-funded Monthly+ Pass, which should appear as £0.00 if you are eligible.

  4. Complete the checkout process by entering your payment details for an active card check. No charges will apply if the pass is free. Once checkout is complete, you will receive an 8-digit passcode to use at the gym.

  5. Make sure your personal details and mobile number are saved in your account settings.

Eligibility criteria and validation

  • Eligibility requirements: Contracts must be at least six months long. Eligibility is determined by IWG and may take up to 30 days to register after signing or renewing a contract.

  • Troubleshooting eligibility issues: If your IWG account number isn’t recognized, verify your eligibility with your center and ensure your contract meets the criteria.

Troubleshooting common issues

  1. Unrecognized IWG number:

    1. Clear your browser data, try a different browser, or use a different internet connection.

    2. Make sure you are using the correct IWG landing page and that you meet the eligibility criteria.

    3. Check that your validator, such as your IWG account number, is entered correctly and does not contain any extra spaces.

  2. Checkout Problems

    1. Make sure you are using a valid card and that all entered details are correct. If your card has 3D Secure checks enabled, you will need to complete them to continue with the purchase.

    2. Make sure you do not spend more than five minutes on the checkout page, as the session may time out.

    3. Make sure your Hussle account is fully set up with your personal details saved, your PAR-Q completed, and your payment information added.

Conclusion

Activating and using a Hussle Monthly+ Pass through IWG is a straightforward process when you follow the steps outlined above. Ensure your account is set up correctly, validate your eligibility, and troubleshoot any issues promptly to enjoy seamless access to your favorite gyms.

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