Hussle (customers)
One-stop-shop for all Hussle customer-related questions!
COVID-19
- What will happen with my pass once the gyms reopen again?
- How do I know which gyms are open?
- I have a Monthly+ Pass, how do I know which gyms I have access to?
- Do I need to contact the gym before I go?
- I have a Monthly+ Pass and my gym is closed. What will happen to my pass?
- What happens to my Day Pass when my gym is closed?
About Hussle
Day Passes
- What is a Day Pass?
- Why do I need ID to access the gym?
- Which facilities are available with my pass?
- I have purchased a pass but haven’t received my code
- How long is my pass valid for?
- How do I access a gym once I’ve purchased a pass?
Monthly+ Passes
- What is a Monthly+ Pass?
- How do I stop my Monthly+ Pass from renewing?
- When will my pass renew?
- Can I pause my Monthly+ Pass?
- How do I resume my Monthly+ Pass after I’ve paused it?
- How do I get access to online classes with my Monthly+ Pass?
Gym Memberships
Something else?
- Why do I need to verify my phone number?
- Are gyms that have 24-hour availability accessible for 24 hours through Hussle?
- Do I need an induction before using gyms with Hussle passes?
- Can children use Hussle?
- Are Classes included within my pass?
- Can I run Personal Training sessions in a gym with a Hussle Pass?