When you receive a new member from Hussle, it should be fairly simple to set them up so that you can treat them like you would any normal member.
1. Once a customer has purchased a direct membership at your club, we will send you details of the new member to the email address you have chosen.
2. We provide the customer a temporary passcode which gives the member instant access. This passcode will expire 7 days after the customer's purchase which should give you sufficient time to add them to your member system.
If the customer uses this temporary passcode, you will be notified upon redemption that they need to be added to your member system.
3. Contact the customer to either get the remaining details you require to add them to your member system or if you are able to add them with the details we have provided, you can send the member a welcome email explaining what they have to do to get access e.g. collect membership card/fob, download app, complete PAR-Q, etc.
4. Once the member has followed your instructions, you will treat them like you would any normal member.