Once a customer visits your club, they are given the opportunity to leave feedback on their experience.
Feedback is based on 5 areas:
- Customer Service
- Value for Money
- Ease of Access
- Range of Equipment
- Availability of Equipment
The feedback score will show on your Google Page, please monitor this.
How to respond to feedback
- Please click “Respond”, this will display a pop-up box.
- Type your reply in the box provided (please keep in mind that your response will publicly show on your Hussle page).
- Click “Submit” and your response will be published once reviewed by Hussle.
- The customer will receive a notification once you have responded.