Within a couple of minutes of purchasing a pass, you’ll receive your pass code via SMS and email. If these are delayed for any reason, you’ll also be able to see it the My Passes section of the website or app.
If you’re still having trouble finding your 8-digit pass code then please get in touch with our customer support team and we’ll be able to get you into the gym asap.
I have purchased a pass but haven’t received my code
